At Sheepbay you can rest assured that your personal information will never be rented, sold, or otherwise shared with any third party. Of course, this excludes the sharing of your shipping address with one of our shipping providers, DHL, UPS, FedEx, USPS or any other courrier, in order to ship you your product. This also excludes the transmitting of your credit card information (fully encrypted) to our credit card processor, Authorize.net, in order to process your payment. These two exceptions are completely normal and necessary for any transaction to take place on any website where a physical product is being sold. In addition, we will never include you on any email newsletter unless you have elected to receive it, nor do we record or store any of your friends’ email addresses that are entered into our “Tell a Friend” fields. What we are trying to say is, your information is safe with us.
To find out more about Sheepbay, please go to our service section, or you can contact us here.
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2. Information That Sheepbay Collects
2.1 Sheepbay collects and stores personal information. Personal information means personally identifiable information, such as your name, mailing address, phone number, email address, Facebook account information, and other financial information.
2.2 Sheepbay also collects and stores non-personal information. Non-personal information includes your browser type, your internet service provider and its location, the URL of the previous website you visited, your operating system, your IP address, and the date and time you accessed the Sheepbay website.
3. How and When Sheepbay Collects Information
3.1 If you communicate with Sheepbay, Sheepbay may collect and store any information that you provide to us in any such communication. This information may include, for instance, your username on the Sheepbay website and your email address. Sheepbay does not store any email address that is entered into a “Tell a Friend” field.
3.2 Sheepbay also collects personal information when you provide it in connection with a request for a product, service, or information. For example, if you create an account on the Sheepbay website, Sheepbay will collect your email address and a username that you create. If you order a product from Sheepbay, Sheepbay may collect your name, mailing address, telephone number, credit card number and expiration date, and email address. If you submit a design to Sheepbay, Sheepbay may collect your name, tax identification number, mailing address, email address, PayPal account information, other registration information, and questionnaire responses regarding your design. If you sign up to receive a newsletter, Sheepbay will collect your email address.
3.4 Sheepbay uses analytic and reporting technologies to record non-personal information. Sheepbay may also use web beacons and cookies to collect your non-personal information. A cookie is a small file placed on the hard drive of your computer. A web beacon is an often-transparent graphic image, usually no larger than a 1×1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the website or receiving the e-mail. Cookies and web beacons used by Sheepbay are not linked to personal information.
4.1 Sheepbay primarily uses your personal information for processing, producing, and shipping the products that you order, administering Sheepbay forums, and providing customer service and support. For example, if you submit a design to Sheepbay, Sheepbay may use the information that you provide us to communicate with you and pay you any commissions that you earn. Similarly, if you sign up to receive Sheepbay newsletters, Sheepbay will use the email address you provide to send you the newsletters. Sheepbay does not share your credit card or other account information with unaffiliated third parties unless you authorize us to do so, or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order. Sheepbay may need to share certain personal information with third party vendors for reasons such as manufacturing, printing, or logistics. The personal information is not provided to these vendors for marketing purposes.
4.2 Sheepbay primarily uses your non-personal information to help Sheepbay better understand how Sheepbay visitors use Sheepbay’s services and provide a better experience for our visitors.
4.3 If you require help with Sheepbay services, a Sheepbay employee may ask you to confirm some of your private information, such as your name, delivery address, or other relevant identifying information. Sheepbay will never email you directly and ask for these details unless you have requested help or support.
4.4 Given that the Internet is a global environment, using the Internet to collect and process personal information frequently involves the transmission of data on an international basis. By providing Sheepbay with your personal information, you acknowledge and agree that Sheepbay may store your personal information and transfer it to and from our servers located in Europe and throughout the world.
5. Disclosure of Information to Third Parties
5.1 Sheepbay does not share, rent, or trade your personal information with third parties for their marketing purposes.
5.2 Sheepbay will disclose non-personal information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.
5.3 Sheepbay reserves the right to disclose information, including personal information, to third party governmental agencies or third parties in order to comply with applicable laws, regulations, legal processes or governmental requests (such as in order to comply with a subpoena or court order), to protect Sheepbay’s rights, or to prevent, protect against, or investigate illegal activity such as credit fraud. For example, if you submit a design to Sheepbay, Sheepbay may disclose your information to a third party that alleges that you have infringed their intellectual property rights. Similarly, if you allege that an independent designer is infringing upon your intellectual property rights, we may disclose your information to that designer.
5.4 Sheepbay contracts with several partners to help manage, monitor, and optimize Sheepbay’s business. For example, Sheepbay uses a third party to process credit card payments. Sheepbay also subcontracts with several shipping providers. Sheepbay may also subcontract out production, fulfillment, analytics, reporting, and/or other operations. Accordingly, Sheepbay may need to share personal information with these partners so that the partners can provide the services in question. Sheepbay will use commercially reasonable efforts to prevent such partners from disclosing your personal information, except for the purpose of providing the services in question. Sheepbay cannot guarantee that such partners will not disclose your personal information.
5.6 In the event Sheepbay goes through a business transition, such as a merger, acquisition, or sale, your personal information will likely be among the assets transferred to a successor-in-interest. Sheepbay reserves the right to transfer any personal and non-personal information to such successor-in-interest.
6. Children’s Privacy
The Sheepbay website is intended for adults. Sheepbay does not knowingly collect personal information from children under the age of 13. However, if the parent or guardian of a child under 13 believes that the child has provided us with personal information, the parent or guardian of that child should contact us if they want this information deleted from our files so that it is not in retrievable form. If Sheepbay otherwise obtains knowledge that Sheepbay has personally identifiable information about a child under 13 in retrievable form in our files, Sheepbay will delete that information from our existing files so that it is not retrievable.
7.1 Sheepbay endeavors to protect all personal Information collected through the Sheepbay website in a safe, confidential, and secure manner.
7.2 To this end, Sheepbay uses Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and promotes secure online ordering. SSL Internet connections are encrypted, and may protect credit card ordering information, including your name, address, and credit card number, so it cannot be read in transit.
7.3 Sheepbay also uses secure technology, privacy protection controls, and restrictions on employee access to safeguard your personal information.
8. Reviewing and Making Changes to Personal Information
8.1 You can obtain a copy of and request that we correct errors in your personal information by contacting us. For your protection, you will be required to provide proof of your identity to obtain a copy of your personal information. If your personal information changes or if you no longer want to use Sheepbay services, you may correct or update your personal information and/or your account through the account management screen. If you would like to deactivate your account, you can contact us to request deactivation.
9. Opting Out of Communications from Sheepbay
9.1 Sheepbay wants to communicate with you via email only if you want to hear from us. When you purchase a product from Sheepbay, Sheepbay may from time to time send you email messages describing new products and offers. If, for any reason, you would no longer like to receive email messages from Sheepbay, you can unsubscribe by clicking the Unsubscribe button at the bottom of one of those emails.
9.2 Your privacy is important to us, and for this reason we will never share or sell your email address with any third parties for direct marketing purposes. Please note, if you decide not to receive marketing emails from Sheepbay, you may still receive “Transactional” email messages regarding your order (i.e. order confirmation, shipping information, customer service notifications, etc.). If you have questions or concerns regarding this statement, please contact us at firstname.lastname@example.org.
10. Waiver of Liability
10.1 Whenever we obtain your personal information, we use commercially reasonable efforts to protect it from unauthorized access or disclosure. Nevertheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Accordingly, Sheepbay assumes no liability for any disclosure of data due to errors in transmission, unauthorized third party access, or other acts of third parties, or acts or omissions beyond our reasonable control.
10.2 The content that you store, post, or transmit on or through the Sheepbay website, such as forum postings and t-shirt designs, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. Therefore, you should use care in communicating with other users and only disclose your personal information to other users that you know to be trustworthy. You should not assume that your content will be kept private.